Frequently asked questions

Short answers for launch, auth, data handling, and support questions with current provider scope.

Short answers for launch, auth, data handling, and support questions with current provider scope.

Accounts

  • Sign in with email/password, magic link, or GitLab OAuth. GitHub repository integration, Bitbucket, Azure DevOps, and Gitea remain roadmap surfaces.
  • Forgot password flows use Supabase email recovery and the existing auth callback route.
  • Cloudflare Turnstile protects /login and /signup when NEXT_PUBLIC_TURNSTILE_SITE_KEY and TURNSTILE_SECRET_KEY are configured.
  • If auth is unavailable in local development, check NEXT_PUBLIC_SUPABASE_URL and NEXT_PUBLIC_SUPABASE_ANON_KEY.
  • Use PREMORTEM_AUTH_DISABLED=1 only in local verification mode, never in production.

Launch

  • The public site, docs, and auth pages share the same visual system and branding.
  • The product keeps raw repository context transient and stores structured audit artifacts for review.
  • Search indexing is supported through robots.txt, sitemap.xml, and social metadata.
  • Stripe stays in test mode until live keys and the catalog are configured.

Support

  • Use the docs hub for setup, guides, and troubleshooting.
  • If a page errors inside the reviewer console, retry from the route-level error view.
  • Alert fatigue is reduced by consensus validation and dedupe clustering before reviewer exposure.
  • Auth callback errors usually mean the external code exchange failed or the callback host did not match the canonical app URL.
  • For product issues, contact the team through the published support email.

Privacy and data

  • Premortem uses Supabase for auth and persistence while the rest of the stack keeps domain data in the configured services.
  • Organization-scoped access controls and RLS are used to separate tenant data.
  • The product documents privacy and terms publicly, and the auth pages link to both before login.
  • If your deployment requires a zero data retention or no-training LLM contract, choose a provider plan that explicitly offers it.

Related links

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